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Encouraging worker involvement, taking a flexible approach and getting the message right have been the keys to training success.

Queensland-based company Pensar restructured its work health and safety (WHS) training for its 60 employees so that it combined interactive learning tools with formal training and analysis.

The move was recognised when Pensar received the 2012 NSCA/GIO Workers Compensation National Safety Awards of Excellence gong for Best OHS Training Program.

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Published in National Safety magazine, August-September 2013.

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